Shipping policy

Shipping Policy — THE BX PLUG

Processing Time All orders are processed within 2–5 business days. Orders are not processed on weekends or holidays.

Shipping We ship within the United States. Once your order ships, you'll receive a tracking number via email. Delivery times vary by carrier and location but typically range from 3–7 business days after fulfillment.

Local Pickup Local pickup is available in the Bronx, NY. You'll receive a notification when your order is ready. Please bring your order confirmation when picking up.

Shipping Delays We are not responsible for carrier delays, weather-related disruptions, or other circumstances outside our control. If your package is lost or significantly delayed, contact us at thebxplug.co@gmail.com and we'll do our best to help.

Questions? Reach us at thebxplug.co@gmail.com.